Excess Telecom

California Lifeline Plans


Eligibility Requirements


  • Unlimited Minutes
  • Unlimited Texts
  • 6 GB Data


California residents are eligible to receive lifeline service through Excess Telecom if they have a household income meeting the California income requirements for federal poverty level or participate in one of the following federal or state assistance programs:

  • Medicaid/Medi-Cal
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance or Section 8
  • CalFresh, Food Stamps or Supplemental Nutrition Assistance Program (SNAP)
  • Women, Infants and Children Program (WIC)
  • National School Lunch Program (NSL)
  • Temporary Assistance for Needy Families (TANF)
  • California Work Opportunity and Responsibility to Kids (CalWORKs)
  • Stanislaus County Work Opportunity and Responsibility to Kids (StanWORKs)
  • Welfare-to-Work (WTW)
  • Greater Avenues for Independence (GAIN)
  • Tribal TANF
  • Bureau of Indian Affairs General Assistance
  • Head Start Income Eligible (Tribal Only)
  • Food Distribution Program on Indian Reservations
  • Federal Veterans and Survivors Pension Benefit Programl
California LifeLine Program Disclaimer:
The California LifeLine Program is a state government assistance program that provides discounted monthly phone services to eligible households. Proof of eligibility is required. Only one discount per household is allowed (except for teletypewriter users and for Deaf and Disabled Telecommunications Program participants). A household is defined as any individual or group of individuals who live together at the same address, and share income and expenses. Each household must choose to get the discount either on a home phone or on a cell phone, but not on both. Households cannot get the discount from multiple phone companies at the same time. Consumers who willfully make false statements in order to obtain the benefit can be punished by fine or imprisonment or can be barred from the program. If the service is not used for 30-day period, the subscriber is subject to de-enrollment from the program. To learn more, go to Program Guidelines at www.californialifeline.com. Visit www.excesstelecom.com for complete program details and terms & conditions. Coverage limitations such as weather conditions, terrain, signal strength, and/or service outages may affect wireless phone service, quality or access to E-911 and or 911 in the event of an emergency. By removing a wireless cell phone from a residence that does not have other phone services, residents may not have a way to make 911 calls during an emergency.
California LifeLine Program Rules:  https://www.californialifeline.com/en/eligibility_requirements
Frequently Asked Questions (FAQs) about California LifeLine:  https://www.californialifeline.com/en/faq
California LifeLine Sample Forms:  https://www.californialifeline.com/en/sample_forms